Contact Us
We’re Here to Help
Thanks for visiting Reddy Anna Book. Whether you have a question about your account, a technical problem, or an idea for improving the experience, our team wants to hear from you. We aim to give clear, honest answers and to treat your information with care.
How to Reach Us
Email: [support@yourdomain.com]
In-app chat: Open the Help section in the app, available [days and hours].
Response time: We usually reply within 24 to 48 hours. Messages that include full details get faster answers.
For business, media or partnership inquiries, write to [partnerships@yourdomain.com] and put “Partnership” in the subject line.
What We Can Help With
Our team can assist with:
- Creating or recovering your account
- Questions about scoring, rules, and leaderboards
- Technical problems on the website or app
- Privacy and data requests, including deleting your account
- Reporting incorrect or outdated information
- Feedback, feature ideas, and suggestions
- Reporting abusive behavior in the community
Getting Technical Help Faster
If something isn’t working, tell us:
- The device you’re using (phone, tablet, or computer)
- Your operating system and its version
- Your browser and version, or the app version
- What you were doing when the problem happened
- Any error message, and a screenshot if you can
These details help us find the cause quickly, and they spare you a round of follow-up questions.
Keep Your Information Safe
Please never send us your password, OTP, PIN, or banking details by email or chat. A genuine member of our team will never ask for them. We will contact you only from our official email address, [@yourdomain.com], so be cautious about messages from other senders claiming to represent us. If you receive one, forward it to us.
Your Privacy
We use the details you send only to answer your inquiry and to improve our service. We don’t sell personal data. You can read how we collect, store and protect information in our [Privacy Policy], and you can ask us to delete your data at any time.
Reporting a Problem in the Community
If you see harassment, abuse, or content that breaks our community rules, tell us. Send the username, a screenshot and a short description to [safety@yourdomain.com], and we’ll review it promptly and in confidence.
Tell Us What You Think
Your feedback shapes what we build next. Let us know what you enjoy, what feels confusing, and what you’d like to see added. Every message is read, and the best ideas often come from our players.
A Note on Healthy Habits
Even free games should fit comfortably into your day. If you feel you’re spending more time on than you’d like, use the time-limit settings in the app, or contact us and we’ll point you to helpful resources.
